![]() ![]() The unit will deliver services such as Customer Care, Sales, Technical Support and Back Office, supporting market-leading companies via multiple contact channels, such as telephone, chat, web portal or digital apps among others.įor Alejandro Reynal, Atento's Chief Executive Officer, "With the opening of this new customer relationship center in Sao Paulo, our company strengthens its position as market leader in Brazil, Latin America's most important market, in which Atento's share stands at 24.7%." Mr. The new center, which is located in the Itaquera district, the eastern part of the State capital, could create up to 3,500 jobs in the region, today the site already employs 1,300 professionals. The event was attended by the City Mayor, Joao Doria. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, inaugurated today its 35th unit in the country and the 14th in the city of São Paulo (SP). ![]() 11h09 Atento Opens New Customer Relationship Center in Sao Paulo The construction of the new center was supported by organizations such as Investe Sao Paulo and Sao Paulo Negocios Investe São PauloĪtento S.A. The transaction closed on 6 September 2016. Atento’sclients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. ![]() Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Since 1999, the company has developed its business model in 14 countries where it employs more than 150,000 people. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. A reference within the industry, R Brasil’s collections platform provides fast integration with client systems and delivers revenue recovery effectiveness through business intelligence and analytics.Ītento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top three providers globally, based on revenues. The company is highly regarded for providing financial services, telecommunications and retail clients in Brazil with innovative and efficient collections solutions. São Paulo – CFI Brazil acted as the exclusive corporate finance advisor to R Brasil Soluções shareholders (‘R Brasil’), in the sale of a majority stake to Atento.įounded in 2007, R Brasil has more than 20 blue-chip clients in its portfolio. CFI advised R Brasil Soluções on its sale of a majority stake to Atento ![]()
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